Our commitments:
Capital municipality is committed to providing customers with the best service possible in order to achieve Bahrain's economic 2030 vision through its commitment to:
-
Deal with all respect with customers.
-
Ensure complete confidentiality of personal information and social status for all customers.
-
Providing services during business hours from 7 am to 2 pm from Sunday to Thursday.
-
Provide distinguished services as soon as possible.
-
Receive and interact with customer opinions.
-
Complete the applications received in a timely manner and without delay.
-
Providing customer service information and procedures.
-
Commitment to reply and answer all complaints and suggestions received through the submission channels of complaints and proposals.
-
Commitment to providing technical support to our clients.
-
obligation to provide the correct information through the website.
-
Facilitate procedures for the delivery of services.
-
Providing services and supporting facilities to the Center.
-
Provide service accordance the obligations and procedures adopted.
Customer commitments:
-
Respect the privacy of the place.
-
Maintain the center's facilities.
-
Respect the staff.
-
Follow the instructions.
-
Waiting the role to complete the transactions.
-
Meet the requirements of the transaction.
-
Respect the laws and regulations