1- Welcome the Customers and respect everyone without distinction.
2- We deal confidentially with customers and maintain personal data, documents and documents for each customer.
3- Customer has the right to obtain official proof that he or she apply in the Center.
4- Inform the client of the results of his request study.
5- Find appropriate solutions to requests and complaints quickly and efficiently and according to the competence of the Center.
6- Inform clients of the measures taken by the Center regarding the transactions.
The duties of Customers:
1- Show your review card or review number when following your complaint or request.
2- Provide the correct information and data about the application and provide all required documents. In case of breach, the applicant shall bear full liability.
3- Respect service providers and place of service, please do not do personal threats or abuse to service providers or the organization
4- Commitment to specific means of communication for follow-up with the Center, and can be followed by (Center phones, personal attendance, e-mail, e-mail and website).
5- Update and provide updates to the Center, including if you change your personal data from contact numbers, addresses, etc.