Frequently Asked Questions

• Is there a contact number to report cases of excessive rainfall in residential areas and internal roads?

You may contact the Emergency Rain Hotline on 80008188

• Where can I find the municipal garbage bag dispenser machines in Bahrain?

Capital Governorate:

  1. Seef Mall (Seef District).
  2. Lulu Shopping Center (Main Branch).
  3. Bahrain Post (Sitra)
  4. Bahrain Post (Sanad)
  5. Capital Municipality Office (Tubli)

Muharraq Governorate:

  1. Central Market (Muharraq).
  2. Seef Mall (Muharraq).
  3. Bahrain Post (Diyar Al Muharraq).
  4. Lulu Hypermarket (Hidd).

Northern Governorate:

  1. Country Mall (Budaiya Highway).
  2. Ramly Mall (A'ali).
  3. Sater Supermarket (Bani Jamra).
  4. The Atrium Mall (Saar).
  5. Reef Mall (Sadad).

Southern Governorate:

  1. AlMuntazah Supermarket (Bu Kuwara).
  2. AlNoor Supermarket (Zallaq).
  3. Enma Mall (East Riffa).
  4. Ramez Supermarket (Askar).
  5. Ramez Supermarket (Riffa).
  6. Ramez Supermarket (Isa Town).

• Where is the Ministry of Municipalities Affairs and Agriculture located?

• How can I apply for a building permit?

Building permit applications can be submitted easily via Benayat Portal.

For inquiries and assistance, you can contact 17155363


• Where are the four municipalities located?


• How can I contact the Ministry of Municipalities Affairs and Agriculture?

The Ministry's contact numbers are listed below:

  • Ministry Headquarters: 17981000
  • Capital Municipality: 17983000
  • Muharraq Municipality: 17984000
  • Northern Area Municipality: 17985000
  • Southern Area Municipality: 17986000


• Can I receive more than one bundle of garbage bags retroactively?

Garbage bags cannot be received retroactively.

• What services are provided through the ministry's website?

We offer a wide range of E-Services to facilitate your transactions. Click here to access the main services page.

• What are the working hours for Customer Service Centers?

Working hours are from Sunday to Thursday 7:00 am to 2:00 pm

• What social media channels are available for the Ministry?

اFollow our Instagram account @mun_bh for the latest news, services, and projects.

• Where are the municipal Customer Service Centers located and how can I contact them?


We will gladly serve you through our Customer Service Centers listed below.

Contact numbers of our service centers are also listed for any queries and assistance.

Contact Number 17983000

Contact Number 1798400

  • Northern Area Municipality:

A'ali Branch
Hamad Town Branch Roundabout 17
Budaiya Branch

Contact Number 17985000

  • Southern Area Municipality:

Khuldous Building in East Riffa- 2nd floor.

Contact Number 17986000

Contact Number 17986000

How can I apply for a building permit? Is it possible to request a reduction on my municipal fees?

Click here to apply for a building permit of spaces not exceeding 50 SQM or a building permit of additions to existing buildings.

Click here to submit your application for a municipal fee reduction.