Our commitments
The Capital Municipality is keen to provide distinguished services aimed at achieving customer satisfaction in order to achieve Bahrain’s Economic Vision 2030 through its commitment to the following:
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Dealing with care and respect with clients.
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Ensure complete confidentiality of personal information and marital status for all clients.
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Ensure the provision of services during working hours from 7 am to 2 pm, from Sunday to Thursday.
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Provide excellent service as soon as possible.
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Receive and interact with customers' opinions.
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Completion of completed applications in a timely manner and without delay.
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Providing information and service procedures to customers.
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Full commitment to addressing and responding to all complaints and suggestions received through the channels for submitting complaints and suggestions.
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Commitment to provide technical and technical support to our customers.
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Obligation to provide correct information through the website.
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Work on facilitating the procedures for the completion of services.
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Providing services and supporting facilities for the center.
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Providing the service in accordance with the approved commitments and procedures.
Customer Obligations
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Respect the privacy of the place.
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Maintaining center facilities.
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Respect for employees
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Follow the instructions and instructions
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Waiting for his turn to complete his transactions
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Fulfill the transaction requirements
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Respect for laws and regulations